Ahns Metronome Support

If you have any questions or issues while using the Ahns Metronome app, please contact us following the guidance below.

1App and Developer Information

2How to Contact Us

1. Please send an email to: ahnsapp@gmail.com
2. Example subject: [Inquiry] Ahns Metronome — brief summary of the issue
3. For faster handling, it helps to include the following:
   • Device model and OS version (e.g., iPhone 15, iOS 18)
   • App version (available on the Settings screen)
   • The symptom and when it occurs (screenshots welcome)

3Frequently Asked Questions (FAQ)

Q. There is no sound.

Please check your device's media volume and the speaker button (in-app volume) at the top of the app screen. If you are connected to Bluetooth earphones/speakers, you also need to check the volume on that device.

Q. I purchased Premium but it isn't reflected.

Please make sure you are signed in with the store account (App Store / Google Play) you used at the time of purchase. If it is still not reflected, please email us with your purchase receipt (order number) and we will check and resolve it.

Q. Vibration doesn't work.

Please check that vibration (haptics) is allowed in your device settings. On some devices, vibration may be limited in battery-saver mode.

Q. I want to delete my account.

You can delete it directly from the account menu in the app's Settings, or follow the steps on the Account Deletion page.

4Related Documents

• Privacy Policy
• Terms of Service
• Account Deletion